Requests regarding these rights should be directed to our user support through the corresponding Privacy and data settings in your Dashlane application. For detailed instructions on how to exercise your rights under GDPR, see here. Otherwise, see this page for Dashlane's Privacy Policy. We want to hear from you! You can find Dashlane's Terms of Service here. To share feedback with our team, we ask that you use the Dashlane Portal, a website where you can share feedback directly with the Product team, see what feedback was shared by other Dashlane users, and vote for your favorite ideas. We want to hear from you!įor more information about how the Portal works, see our article about giving Dashlane your feedback. ![]() The Dashlane Portal is a dedicated platform for your feedback. See this page for more details, and on how to report these sites directly to our development team. Sometimes despite its best efforts, Dashlane will have a hard time logging you in on specific websites. See these pages if you're experiencing issues on:Ī computer iOS Android Sometimes despite its best efforts, Dashlane will have a hard time logging you in on specific websites. We created troubleshooting articles specific to your platform to help you through what might be causing Dashlane to not automatically autofill. Your question may also already be answered on our FAQ. If you subscribe to a Premium plan and need help identifying the issue and what you can do about it, visit " How to sync my data between all my devices." For help with your VPN, check out our article about how to set up and use the Dashlane's VPN protection. If you subscribe to a Premium plan and need help identifying the issue and what you can do about it, visit " How to sync my data between all my devices." Sync is a Premium Dashlane feature. Visit this article to learn how to securely share your Dashlane data with a trusted person in case of emergency. Visit How to share your saved items to learn how to securely share your passwords or Secure Notes with other Dashlane users. If you simply want to edit your passwords in Dashlane, see How to edit or delete a credential. If you think you've forgotten your Master Password, our Master Password troubleshooting tool will walk you through your next steps. For information about Password Changer, visit these pages. If you have lost access to your 2FA device, please see here. If you did receive a code but your Dashlane says it's incorrect, please see this page. If you never received the security code we sent you, please see here. If you have questions about 2FA on your account, be sure to check our of FAQ about U2F and 2FA. Select "Installing Dashlane on a new device", then "I have an issue with my security code" and follow the instructions there. If you're not receiving any code, our troubleshooting tool will walk you through what to do. ![]() ![]() If you received a security or two-factor authentication code, but Dashlane says it's incorrect, see this article for help. ![]() If you're having trouble opening Dashlane and think you might have forgotten your Master Password, our Master Password troubleshooting tool will walk you through your next steps. Check our Minimum requirements page to make sure your system is compatible with Dashlane. If you're having trouble logging into Dashlane and think you might have forgotten your Master Password, our Master Password troubleshooting tool will walk you through your next steps. Please visit this article for more details. You can download your Dashlane invoice in the web app. Please see this page to learn how to update your billing information, view your Dashlane receipts, or renew, cancel or refund your Dashlane subscription. Learn more about making the most of your Dashlane Premium or Dashlane Premium Trial account.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |